As of April 1, 2021, Cheer Destiny customers will be able to use the ParqEx platform to book discounted parking through the ParqEx app (via smartphone or website). For all your parking needs, check out the instructions below.
The goal of the program is to ease the frustrations of limited street parking by efficiently managing limited parking for the benefit of the community.
The 2 HOUR FREE Parking is available exclusively for Cheer destiny customers when attending events, classes, or visiting the Cheer Destiny facility. If a vehicle is parked for more than 2 hours, they will be charged for the overage.
A list of Frequently Asked Questions can be found below.
You must be an approved customer of Cheer Destiny. Only authorized users can book FREE parking and park in this parking facility. You must register your vehicle information accurately to avoid getting ticketed or towed. Please contact Cheer Destiny management to make sure you have been authorized to receive the 2-hour free parking via this program.
Here’s how easy it is to book a parking spot:
1
Launch ParqEx App
Authorized users will receive username and password to sign in to the ParqEx App.
Download the free ParqEx app from your smart phone or use the web app.
2
Book Parking!
• From the Renter side menu, select “Book for a Parking Spot”.
• Enter the property address, Arrival and Departure date and time, and click “Search” to find a parking spot.
• Select the “Book” button next to the property. Enter your vehicle, credit card, and the promo code “CHEERDESTINY2” to get the first 2 hours free. Click “Place Order” to complete the reservation.
3
Use Access+ to Park
When you arrive, the License Plate Reader (LPR) cameras will validate and open the garage door. If you do not have a front license plate, launch the ParqEx app and use the “OPEN GARAGE DOOR” button from “Property Access+” to open the garage door. For detailed instructions, please refer to the user guide or the video below.
Why do I need to provide my name, email, phone, and vehicle information?
Providing this information helps secure the community and ensure the proper people have access. Email & a mobile phone number is required to ensure you receive important communication from ParqEx.
Is Vehicle information necessary?
Yes, accurate vehicle information (Make, Model, Color & License Plate) is required in order to keep the property secure and enforce the parking lot.
How can I change the email address on file with ParqEx?
Contact ParqEx Customer support with the correct email address and you’ll be set up with a new account.
What if I already have a ParqEx account?
This program is private, meaning that approved user emails are added to a list that allows them to benefit from this program. If the ParqEx account email has not been added to the permission list, you will not be able to take advantage of this program. Contact ParqEx customer support.
What to do if someone is incorrectly parked in your assigned parking space?
If you are unable to access your assigned space for any reason please contact the owner or rental manager and inform them of the issue. If you are unable to reach the owner or rental manager please contact ParqEx customer support for assistance.
What if I don’t receive the email notification from ParqEx?
Please check your junk/spam/promotions mail folder. Also, add “[email protected]” to their email safe list to prevent this from happening in the future.
If you need help or need to ask us a question, just send us an email here.
Need immediate help? Call 855.727.7391
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