It’s wonderful to be able to book a parking spot in advance, but what about when your plans changed? You don’t want to pay for a place you no longer need, do you? Of course not! That’s why our team has been working diligently to create a New Feature Cancellation in ParqEx. Now when your plans change, you aren’t going to be charged for it.
The cancellation feature allows you to cancel your reservation and receive a full refund up until 2 hours before the time of your reservation. If you don’t remember that, you can find that information underneath the availability for different spots or read the terms and conditions. For long-term parking cancellations, you’ll have to contact the host.
However, assuming you’re canceling a short-term reservation, the process couldn’t be simpler. On the parking pass details screen, you’ll find the Cancellation policy listed once again — but this time, it is accompanied by a link that says, “Cancel This Reservation.” By clicking that at least two hours before your reservation starts, you’ve effectively canceled your spot.
Want to double check? Look for the red circle when going through your reservations, where you can search by date and time. Yellow is expired, green is purchased and valid, and red confirms that you have canceled the reservation. No need to worry about whether or not it went through!
If you click the reservation that you’ve canceled, you’ll see that it also says canceled. As well, your option to check-in will be gone, leaving you only able to save or contact the host.
As the host in this situation, you will be alerted immediately when someone cancels their reservation for your spot. It will be listed within your reservation details screen, so you’re able to get your spot back on the market as soon as possible.
This cancellation policy allows hosts and guests to easily change their plans and make adjustments on the spot, all within the app. What’s not to like about that?